"Gateway Telnet has been a great addition to our Sherman Oaks business. They answer all my questions in a timely manner and get everything done just as we requested. I would recommend this company to any of my friends/family's businesses who are looking for a tech company that has amazing customer service with a personal touch. When in doubt, ask for Rachel or John, they continue to be amazing and bear with all my questions and changes!!!!!"
Ceri Madison R.
Granada Hills, Los Angeles, CA
"Gateway Telnet just replaced the antiquated phone system where I work and our new phone system is fabulous.
Terry and Sergio were fabulous! Professional, knowledgeable and patient in their jobs. They were also quite conscious of the fact that we had to keep working and they did their best not to disrupt our day.
Learning a new system is difficult and Rachel took all the time to go around to different staff members and individually train them when needed.
I can't recommend this company enough."
Valley Village, Los Angeles, CA
"Our company, Stewart Title, hired Gateway Telnet for data/cabling installation at our new site in Ventrua. They handled the project professionally, in a timely manner and with a smile. Sergio and Baris were wonderful to work with. Their work was neat and clean. Our own IT team complimented their work on our server room. We will call on GateWay Telnet on future projects and recommend them to others."
Los Angeles, CA
"We've been engaged with Gateway Telnet for over 3 years. Good scheduling - you can get technician on-site within two days on non-urgent matters and you'll be helped within 30 minutes should emergency occur. Terry is super-knowledgeable tech and nice person. Thank you, guys!""
Pacoima, Los Angeles, CA
"Where to begin....we just recently got this system installed in our office and the last time they had updated the telephone system was at least 20 years ago so as you can imagine there was a huge learning curve. Rachael and her boss were so sweet. They came in and had enough patience to sit with us and show out entire office how to use these new fancy phone systems. It has been about a year now and every time I call in and ask for help they are there to happily assist me. We always get any issue resolved asap and I want to thank Rachel again she is always so awesome and helpful!!"
Woodland Hills, CA
"I have been a very happy customer for over 8 years; we just had a new phone system installed and our experience with the installation and technicians was first rate. Terry is great and super knowledgeable. He's extremely helpful and patient. We also have always had excellent service from Marcelo, Shannon and Jerry. We would definitely recommend them."
“ Gateway Telnet's service and support are exemplary! Always timely, always thorough. ”
Vice President of Administration
“ Dear Jerry,
Let me start by saying that your company sets the bar to how customer service should be!!! Thank you for all the attention! But then again, it's easy to sell a product that is this good. The sound quality is amazing. It's been 13 years since I had a phone system that sounds this clear. Looking forward to a great business (and private) relationship.
One last thing: You have great techs working for you. The technician was savvy and polite, and answered and dealt with any issues and concerns I had.
(Your New Sales Ambassador)
Binders Express, Inc.